General Questions
We focus on quality at the same time to make it affordable to anyone. Students spend a lot of their money for college tuition and other expenses. By considering that, we designed our model in such a way that the coaching we provide should not have any compromise in quality / service for every student, but at the same time it should be affordable to anyone.
SMC is a one stop shop for students who are pursuing their career in the field of medical sciences. SMC offers a full spectrum of coaching services for students from year 1 through their admissions into residency by helping them with coaching programs for each of these stages like General Exam Prep, Student Educational guidance, Step1, Step2, Step3 & residency counseling. SMC is also the only medical coaching that has partnered with established universities to help coach their students & also the medical experts who have established credentials in their professional careers. This truly is a bridging platform between the novice student doctors to their seasoned successful professionals.
SMC is a one stop shop for students who are pursuing their career in the field of medical sciences. SMC offers a full spectrum of coaching services for students from year 1 through their admissions into residency by helping them with coaching programs for each of these stages like General Exam Prep, Student Educational guidance, Step1, Step2, Step3 & residency counseling. SMC is also the only medical coaching that has partnered with established universities to help coach their students & also the medical experts who have established credentials in their professional careers. This truly is a bridging platform between the novice student doctors to their seasoned successful professionals.
Registered Student will be able to book a session with smart medical coaches based on a time that works for both the student and the coach’s convenience.
Handpicked Student Doctors who recently passed USMLE Step 1, 2 and 3.
We also have experienced Doctor professionals who will be teaching Pre-Clerkship and Clerkship tutoring.
We also have experienced Doctor professionals who will be teaching Pre-Clerkship and Clerkship tutoring.
Please check out our terms and conditions page.
For now, the coaching program will be available on-line (via Portal/email/phone).
Registered, handpicked coaches will provide their availability in our portal.
Students will register themselves and engage coaches based on their availability.
Students will register themselves and engage coaches based on their availability.
Yes. Our program is cost-effective with no compromise in quality and our intention was to reach everyone.
Our coaches must have top scores in their USMLE exams, and have significant tutoring experience. The coaches will be finalized after they clear our selection process. We make sure they have dedication to help and their intention to make our students achieve high score in their exams.
Booking and Payment Process
Booking a coaching session is a breeze! Simply navigate to our website book session page, choose your preferred coaching package, and follow the easy steps to book a session through our secure online portal.
We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment platforms to ensure a convenient booking experience.
Absolutely! Your payment information is encrypted and securely processed. We prioritize the protection of your data, adhering to industry standards and best practices.
Our pricing is transparent, and there are no hidden fees. The amount you see during the booking process is the total cost of your selected coaching package.
Coaching Services
Our coaching sessions comprehensively cover all aspects of the USMLE, including each step and subject, ensuring a well-rounded and tailored approach to your preparation.
Absolutely! We understand that each student is unique. Our coaching sessions are personalized to address your specific strengths, weaknesses, and learning preferences
Certainly! You have the flexibility to choose specific topics or subjects for coaching based on your individual needs and the areas you wish to focus on.
Our coaching sessions are designed for flexibility and are on-line. On special request, based on possibility we could help arrange an in-person session.
Coaching Packages and Pricing
We offer a range of coaching packages tailored to various needs. Each package includes a specified number of sessions, personalized study plans, and ongoing support.
Certainly! We understand that one size doesn't fit all. You can customize your coaching package to align with your specific goals and requirements.
Yes, we offer discounts for booking multiple sessions or packages. Do call us on 1800-680-1870 or email us (smc_help@kodisglobal.com) for further details on the available discounts.
Our refund policy allows for a full refund if you cancel within 24 hours of booking.
Scheduling and Availability
Once you make a payment selecting a package, our agent will reach out to you and get to know your availability and preference and will work with our coaches to accommodate that. If there is a challenge the agent will help work with you and our coaches and will help book a time that suits both of you.
Yes, you can reschedule or cancel a booked coaching session up to 24 hours before the scheduled time without any penalties.
If your preferred time is unavailable, you can let us know, and we'll notify you if a slot becomes available.
Technical Requirements
For online coaching sessions, you'll need a stable internet connection, a computer or device with a webcam, and a quiet space for focused learning. The online sessions are conducted using zoom.
We primarily use Zoom for virtual sessions. You'll receive detailed instructions upon booking to ensure a seamless online experience. The online sessions are conducted using zoom.
In case of technical issues, our support team is available to assist. You can reach out through our dedicated technical support portal or contact our customer support for prompt assistance.
Communication and Support
You could reach out to us by calling 1800-680-1870 and we will help to resolve the problem for you.
We strive to respond to inquiries within 24 hours. Urgent matters can be marked accordingly for expedited assistance.
Yes, we have a dedicated technical support team to assist with any technical issues you may encounter during coaching sessions.
Privacy and Data Security
We prioritize the security and confidentiality of your personal information. Our website employs industry-standard encryption protocols to safeguard your data.
Coaching sessions are conducted in private and secure environments. Our coaches adhere to strict confidentiality guidelines to protect the privacy of your sessions.
No, your data is not shared with third parties. We adhere to a strict privacy policy, and your information is used solely for the purpose of providing coaching services.
Testimonials and Success Stories
Certainly! Visit our testimonials page to read about the experiences and successes of previous clients who have benefited from our coaching services.
Yes, we showcase success stories on our website to inspire and illustrate the positive impact of our coaching on students' USMLE journeys
We welcome your feedback and success stories! You can share them through our dedicated feedback portal or reach out to our customer support team.
Miscellaneous
Yes, we offer group coaching sessions. Group sessions provide a collaborative learning environment and can be a cost-effective option.
Absolutely! We value loyalty and referrals. Our loyalty program offers discounts for returning clients, and our referral program rewards you for recommending our coaching services to others. You could ask your agent on how to participate on this program.
In the event of technical issues, our coaches are trained to handle disruptions gracefully. You can contact your agent for prompt assistance to minimize any impact on your learning experience.